Privacy Policy

1. Information We Collect

When you contact us or book a meeting through this website, we collect the information you provide — typically your name, email address, company, and the details of your inquiry or project.

We do not collect payment information through this website.

2. How We Use Your Information

Information you submit is used solely to respond to your inquiry, schedule requested meetings, provide samples or documentation, and support your project. We do not sell or rent your personal information to third parties.

3. Form Processing

Contact and booking forms on this website are processed by Formspree, a third-party form-handling service. Submissions are transmitted securely and delivered to the DICOUSTIC team by email. Formspree's own privacy policy applies to data handled by their service.

4. Downloads and Analytics

Technical resources (data sheets, Revit families, DWG files) can be downloaded without creating an account or submitting personal information.

Standard server logs may record anonymous technical data such as browser type and pages visited, used only to keep the website reliable and improve its content.

5. Cookies

This website does not use advertising or tracking cookies. Any cookies used are strictly functional and necessary for the website to operate.

6. Data Retention

Inquiry and booking information is retained only as long as needed to support your project and our business relationship, after which it is deleted.

7. Your Rights

You may request a copy of the personal information we hold about you, or ask for it to be corrected or deleted, by contacting info@dicoustic.com.

8. Changes to This Policy

DICOUSTIC may update this Privacy Policy from time to time. The latest version will always be available on this page.